Productivity SUITE: YOUR ALL-IN-ONE SOLUTION FOR PROJECT MANAGEMENT & SERVICE EXCELLENCE
Unleash Peak Productivity:
Project Management Meets Service Ticketing for High-level Agencies & Digital Agencies.
Tired of juggling multiple tools? Productivity Suite seamlessly integrates project management and customer service, empowering high-level and digital agencies to streamline operations, delight clients, and scale with confidence.
Your Current Tools Are Holding You Back
THE Visibility Void:
You need a holistic view of all client projects, team workloads, and key performance indicators. But with disparate systems, gaining this comprehensive insight is nearly impossible, leaving you in the dark about utilisation, profitability, and overall agency health.
THE Delivery Disconnects
Handoffs between teams can be a minefield. Poor communication and a lack of seamless transitions lead to dropped balls, client dissatisfaction, and a tarnished reputation. Your agency's success hinges on flawless execution, and fragmented tools undermine that.
THE Meeting Mania:
Are your days consumed by endless meetings just to get a pulse on project status? This excessive meeting culture is a symptom of inefficient systems, stealing valuable time that could be spent on creative work and client delivery.
THE Complex Integrations & Remote Collaboration Woes:
As your agency grows, so does the complexity of your tech stack and team structure. Integrating various tools with sticky tape third-party solutions and managing distributed teams across different time zones becomes a monumental task, often requiring specialised expertise you may not have in-house. These challenges aren't just minor inconveniences; they are significant roadblocks to efficiency, profitability, and sustainable growth. Productivity Suite is designed to dismantle these barriers, offering a unified platform that transforms the way High-level and Digital Agencies operate.
THE Solution: Productivity Suite – Your Integrated Command Centre
Productivity Suite is not just another tool; it's a paradigm shift in how High-level and Digital Agencies manage their projects and serve their clients. By seamlessly integrating robust project management capabilities with a powerful service ticketing system, “LINKED TO YOUR SOPs, we eliminate the fragmentation, inefficiencies and the minefield of mistakes in quality control that plague traditional workflows. Productivity Suite is your single source of truth, designed to bring clarity, control, and unprecedented efficiency to your operations.
Ready to experience the difference?
Unified Project Management & Service Ticketing
Unlike standalone solutions, Productivity Suite breaks down the walls between your projects, tasks and customer support. Imagine a world where every client interaction, every support request, and every project task lives in one centralised system, and you can link these to your SOP for flawless results. This holistic view ensures that your entire team is always on the same page, fostering seamless collaboration and delivering exceptional client experiences.
Key Features & How We Solve Your Pain Points
Intelligent Task & Resource Allocation
Say goodbye to resource bottlenecks and missed deadlines. Productivity Suite's intuitive project management features are inspired by the best practices across all other solutions on the market today. MORE IMPORTANTLY, it was designed by an agency owner for agencies.
Visually track team availability and workload
Easily see who's available, assign tasks with confidence, and prevent burnout. Our dashboards provide a clear overview of resource utilisation, ensuring optimal team performance.
Automate task assignments and workflows
Using a workflow framework you already know within Highlevel, we provide you the snapshots with pre-set rules to automatically assign tasks based on project type, team member skills, or client priority. This eliminates manual effort and ensures that work flows smoothly from inception to completion.
Manage project scope with precision
Define clear project goals, track progress against milestones, track time, and easily adjust scope as needed. Our system provides real-time insights into project health, allowing you to proactively address potential issues before they escalate.
Leverage over 250 pre-built SOPs within project templates
Jumpstart your projects with a comprehensive library of Standard Operating Procedures with ready-built task lists. These ready-to-use templates ensure consistency, reduce setup time, and provide best practices for various project types, allowing your team to hit the ground running and tweak as you continue to refine your model.
Ready to experience the difference?
Streamlined Communication & Collaboration
Communication breakdowns are a thing of the past. Drawing inspiration from the collaborative features of leading platforms, Productivity Suite offers:
Centralised task and ticket communication channels
All project discussions, client interactions, and support tickets are consolidated in one place, ensuring that everyone has access to the information they need when they need it.
Internal threads and private notes
Facilitate focused discussions within your team without cluttering client conversations. Provide your agents and project managers with the context they need through private notes and discussions.
Real-time updates and notifications
Stay informed with instant alerts on task progress, completion, new support requests, and critical project updates. This eliminates the need for constant check-ins and reduces meeting overhead.
Effortless Service Ticketing & Customer Support
Deliver exceptional customer service with a system built for efficiency and client satisfaction. Leveraging the strengths of learnt from best in market stand-alone ticketing apps, Productivity Suite provides:
Intelligent ticketing system
Automatically categorise, prioritise, and route tickets to the right teams and individual agents based on predefined rules. This ensures that every customer inquiry is handled promptly and by the most qualified agent.
Client Portal
Empower your clients with self-service options through a robust, searchable project and ticketing portal. Furthermore, connect in your own GHL voice or Conversational Bot to reduce support volume by providing instant answers to frequently asked questions, freeing up your team to focus on more complex issues. (Prompts supplied by Productivity Hub)
Multi-channel support
Manage customer interactions across various channels – email, chat, and more – all from a single unified inbox. This ensures a consistent and seamless experience for your clients, regardless of how they choose to reach out.
Automation for repetitive tasks
Automate follow-ups, escalations, and routine responses, allowing your team to concentrate on critical tickets and deliver personalised support.
Data-Driven Insights & Reporting
Make informed decisions with comprehensive analytics and customizable reports. Productivity Suite provides the visibility you need to optimise your operations and drive growth:
Real-time dashboards
Gain instant insights into project progress, team performance, and customer satisfaction metrics. Customise dashboards to track the KPIs most relevant to your business goals.
Performance analytics
Identify bottlenecks, measure team productivity, and track key service metrics to continuously improve your processes and enhance client satisfaction.
Customizable reports
Generate detailed reports on project time/task for profitability, resource utilisation, and customer support trends, empowering you to make strategic decisions with confidence.
Robust Data Security & Reliability
Your data is your most valuable asset, and we treat it with the utmost care. Productivity Suite employs industry-leading security protocols, including end-to-end encryption, 2-factor authentication/one one-touch master key technology, and regular security audits, to protect your sensitive information. Our infrastructure is built on secure, redundant Google servers with automated daily backups, ensuring your data is always safe, accessible, and recoverable, giving you peace of mind to focus on your core business.
Want more? You got it.
We have already started the AI integrations to provide even more options to create, report and analyse your projects and service outcomes. PLUS so much more. See our Roadmap to success on what's planned including a generous affiliate and SaaS option to empower your growth. You are also welcome to add in your [request for an update here]
Ready to unlock your full potential?
INSANE Launch Offer
Launch Features
Unlimited Users
Unlimited Projects
Unlimited Tickets
Lifetime Access
200 GB Storage
Entry to Productivity Hub Elite Community with multiple courses like:
The SOP masterclass
Navigating the VA Jungle: How to recruit, train, and empower VAs for success
The Freedom Formula
The Freedom Framework
And ALL future Productivity Hub courses
ALL 200+ SOP, including updates for life
All newly created SOPs by Productivity Hub
Access to weekly Productivity Training for you AND your team.
Exclusive Launch Features
One-time payment: $3990 (USD) for lifetime access
Monthly subscription: $199/month (minimum 12-month commitment, grandfathered for life)
Post-Launch Pricing Structure (USD)
Project Hub only: Starting at $99/month
Unlimited Users
Unlimited Projects
Ticketing Hub only: Starting at $199/month
Unlimited Users
Unlimited Tickets
50 GB Storage (Option: additional storage @ $50/100gb)
SOP Templates Hub: $99/set of 5-10 SOPs.
14-Day Money-Back Guarantee
We are confident that Productivity Suite will transform your business. If you are not completely satisfied within the first 14 days, we will provide a full refund, no questions asked. See the terms of service here
Ready to Transform Your Business?
Stop letting fragmented tools and inefficient processes hold you back. Productivity Suite is the all-in-one solution designed to empower your High-level Agency or Digital Agency to achieve unparalleled efficiency, client satisfaction, and growth.
Take the First Step Towards a More Productive
Experience the power of Productivity Suite firsthand.
See how Productivity Suite can be tailored to your specific needs. Have a walk-through of the features and ask Pete and the team all your questions.
Have a complex challenge?
Our sales team is ready to discuss your requirements and help you find the perfect solution.
Join the movement of successful High-level and Digital Agencies who are revolutionising their operations with Productivity Suite. Your journey to peak productivity starts here.
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